Can I cancel or change my order/address?
You can cancel or change your delivery address by contacting us at orders@chamberedit.com You will need your order number and email address to hand. Your order can be cancelled or changed at any time until it has been dispatched from our distribution centre.
Do you deliver to Northern Ireland, Ireland, or overseas?
We do not deliver to Northern Ireland, Ireland or overseas.
Can I track my order?
Quite often, our couriers produce a tracking code that we can pass to our customers to track progress. If the order has been dispatched via our specialist furniture delivery company, tracking is not always available. Please feel free to ask us for more information.
Can I nominate a chosen date for delivery?
Yes, we can communicate a chosen delivery date that suits you via our couriers, provided we have given enough notice.
Can I arrange collection to get my purchase faster?
Unfortunately, our storage does not cater for collections.
What if my delivery arrives damaged?
In the unlikely event that your purchase(s) are damaged in transit, please first refuse to sign for the item and send it back if it is visibly damaged before accepting delivery. If it is only noticeable once opened, please send us an email with photographic evidence. We will then arrange collection and a replacement with you. Damages must be reported within 24 hours of receipt of delivery.
